This website, including the services offered, is operated by KAMATA vzw.
We are also responsible for the website www.kamata.be
User; Any person who visits our website, whether for informational purposes only and/or for the purpose of our services.
Visitor; Any person who wishes to book a workshop through our website and/or who has already registered for a workshop. Also referred to further as buyer.
This text governs any use of the website, including the services offered through the website. As soon as one enters the website as a user, one agrees to these Terms and Conditions. With this, one also declares, as a user, to be entitled to commit oneself to these General Terms and Conditions, or to enter into this commitment under the supervision and with the consent of an authorized person.
If you do not agree with our website and/or these Terms and Conditions, we can only recommend that you stop using it.
It is possible that specific conditions may replace these Terms and Conditions. This will only be the case if they are agreed upon in writing. These specific conditions only apply to the part of the General Terms and Conditions from which they deviate.
Any reference to our General Terms and Conditions always implies a reference to the entirety of our legal texts, i.e. including our conditions of sale.
We may decide to unilaterally modify our General Terms and Conditions at any time, without giving rise to any form of compensation. Of course, any change will only work for the future, so you are never bound to anything unwanted. We recommend taking note of possible changes to our Terms and Conditions on a regular basis.
Use of the website
Each user of our website, including services, is aware that such use is always entirely at his or her own risk. Our website can be visited on an 'as is' basis, i.e. without any (implicit or explicit) guarantee or condition. Of course, we do not offer you a website without having taken all necessary and reasonable measures to ensure the proper functioning and security of our websites. Nevertheless, we cannot give absolute guarantees. It is therefore possible that the user may suffer damages as a result of "errors" and/or viruses or similar harmful components plaguing our website and/or servers. However, we are not liable for any damages resulting from the use of the website, including its services.
In addition, the website is provided on an 'as available' basis. We cannot make any guarantees regarding the accessibility of our website and the services offered. We will always take all reasonable measures to minimize the risk of breakdowns and/or interruptions, but shall in no event be liable for damages resulting from inadequate access to the website and its services.
It is possible that certain content can be downloaded from our website. Any download from our website is always at your own risk and damages resulting from a loss of data or damage to the computer system are the sole and exclusive responsibility of user.
Users and third parties must refrain from any actions that may compromise the use of this website. Supposing that any such act compromises the proper functioning and/or safe character of our website (including services) and/or leads to the inadequate accessibility of our website, the responsible person shall be solely personally and integrally liable for any damage caused. If the responsible person is a user, he has an obligation of indemnification towards KAMATA vzw.
Finally, our website contains many references to other websites and/or electronic communication portals which are not under the actual control of KAMATA vzw. The inclusion of such a reference does not automatically mean that we (implicitly) agree with the content of those websites. These links are therefore to be clicked and visited by the user at his/her own risk and responsibility. KAMATA vzw is not liable for any resulting damages.
Information on our website
KAMATA vzw takes the greatest care with its websites and the information that appears on them. This means that we take the necessary measures to keep our website as complete, accurate and up-to-date as possible. This is a commitment of means. We may therefore change, supplement or delete our website and its content at any time.
Nevertheless, we cannot guarantee the quality of information on our website. It is therefore possible that the information is not complete, not sufficiently accurate and/or useful. Consequently, we are not liable for (direct and indirect) damages resulting from actions taken by the user based on the information on our website. Similarly, information and files originating from third parties appear on the website. These third parties, and not KAMATA vzw, are themselves responsible for the quality of this content. We are not obliged to check this content in advance, even if we place the content on the website ourselves.
If certain content on our website violates applicable law and/or violates the rights of third parties and/or is simply unacceptable, we ask you to notify us as soon as possible so that we can take appropriate action.
What about my privacy?
Every user of our website leaves information about themselves. This amount of information varies as more actions are performed, for example, after registration. Depending on the quality of the information, it is possible that a natural person can be identified. At that point, we collect and process personal data.
These personal data are only used to verify your registration at our events and are not passed on to third parties.
Creativity deserves protection, including our website and its content. Protection is provided by intellectual property rights. Such rights also apply to our website and its content. Content means the very broad category of photos, video, audio, text, ideas, notes, drawings, articles, et cetera. All this content is protected by copyright law, software law, database law, design law and other applicable (intellectual) property rights. The technical nature of our website itself is protected by copyright, software law and database law. Any trade name we use on our websites is also protected by applicable trade name law or trademark law.
Each user is granted a limited right to access, use and display our websites and its content. This granted right is non-exclusive, non-transferable and can only be used within a personal, non-commercial framework.
We therefore ask our users not to use and/or modify the intellectual property rights described in this article without the consent of the right holder.
These General Conditions (including the Conditions of Sale) are exclusively governed and interpreted in accordance with Belgian Law. Disputes fall under the jurisdiction of the courts of the district of Dendermonde.
Should the operation or validity of one or more of the above provisions of these general terms and conditions be affected, this shall not affect the validity of the remaining provisions of this agreement.
Any disclaimer of liability by KAMATA vzw shall always be interpreted in the broadest manner.
The titles we use in our legal documents are always purely illustrative. You cannot derive any legal value from them.
Problems with your reservation can be reported to email@example.com. Always mention your name, address and telephone number so that we can help you as efficiently and quickly as possible.
The reservation is final as soon as the payment is completed. From this moment the purchase is final, which means that your ticket is neither refundable nor exchangeable. In the absence of payment, there is no reservation. We will then send you a confirmation email. As a buyer, you are obliged to carefully examine the email upon receipt for possible errors on our part. If we have delivered our services defectively, you as a buyer have seven (7) days to report this. This must always be done in writing and motivated to KAMATA vzw. If your report/complaint is declared admissible, we will of course correct our mistake. If you fail to submit a motivated complaint within the given period your right expires.
You have to print out the e-mail and it is the only valid admission ticket. Only the first provider of the original ticket will be granted access to the event. The provider must be able to link his identity to the identity on the ticket.
The holder of a copied ticket will be denied entry. So make sure no one can copy your ticket.
DO I HAVE A RIGHT OF WITHDRAWAL ON MY TICKETS?
As a consumer, you do not have the right to withdraw from the purchase. The right of withdrawal is not applicable because it concerns a service for leisure activities, i.e. the reservation of the tickets, which moreover is carried out immediately.
By agreeing to the General Terms and Conditions, you as a consumer expressly declare that you are no longer entitled to the right of withdrawal as soon as KAMATA vzw has executed the contract.
WHAT ABOUT UNOFFICIAL SALES?
Due to the consequences of fake tickets and tickets at extortionate prices, we make great efforts to combat this abuse as much as possible. The only way to purchase a valid ticket is through the official sales website www.kamata.be.
Each ticket is in your name, is strictly personal and cannot be transferred. This means you cannot resell it or pass it on to anyone else. If your identity does not match the identity on the ticket, you will not be granted access to the festival grounds.
The recent law of July 30, 2013 helps us by penalizing illegal resale (fines up to €60,000). You are prohibited from reselling or providing your ticket to third parties by any means and for any reason, commercial or otherwise. None of the tickets purchased may be given away through a contest, promotion or advertisement without the express written consent of KAMATA vzw.
To avoid disappointment, we therefore strongly discourage the use of unofficial sales channels. Chances are that is your ticket does not give access to the event.
KAMATA vzw has the right to cancel tickets as soon as it finds that tickets are offered for sale despite the ban. The cancellation renders the ticket unusable even for the initial buyer. The cancellation does not entitle to any kind of refund. All costs resulting from the cancellation shall be borne by the buyer.
The law of July 30, 2013 on the sale of tickets to events has made a number of measures available to us to prevent the unlawful resale. We will not hesitate to undertake these (legal) options.
Don't give fraudsters a chance and help us eliminate this abuse. Are you aware of an unofficial ticket offer on the Internet or elsewhere. Please let us know firstname.lastname@example.org
KAMATA vzw shall only be liable for any failure attributable to it, whether contractual or extra-contractual in nature, to the extent that such liability has not been expressly excluded or limited in these Terms and Conditions. Our total liability is in any case limited to compensation for direct damage and can never exceed the value of the service provided. Liability for any form of indirect damage is expressly excluded.
Liability in case of force majeure is completely excluded. Force majeure means any circumstance beyond the control of the KAMATA vzw which prevents it, even temporarily, from carrying out its obligations in whole or in part. KAMATA vzw is not liable for the commitments of its partners.
Any third party (including visitors) who, through a fault attributable to him, compromises the liability of KAMATA vzw, including its employees, shall indemnify the organization in full and on first demand from any claim of third parties. This duty to indemnify means that you must always voluntarily intervene in any dispute and/or legal proceedings brought against KAMATA vzw by a third party and bear any financial consequences yourself.
If the event is cancelled, the ticket price, excluding the service and administration costs, will be refunded to the person or company that placed the order.
Of course, it is possible that the cancellation is the result of force majeure; this is any situation beyond our control that prevents us, even temporarily, from performing all or part of our obligations. In such a case, we are not obliged to allow the event to take place, depending of course on the situation. There will be no reimbursement or compensation in case of force majeure unless expressly agreed by both parties.
Changes in the program do not entitle to partial or full refund of the ticket. We ourselves regret if a change occurs but trust that there is always a plan B ready with where everyone will be happy.